“Just had a maintenance done on my A/C system by Spencer! Talk about great customer service from when I called Saturday to schedule a visit with Spencer being on call that day to Monday when Morgan called me first thing in the morning to get me on the calendar for the very same day! I truly wasn’t expecting to get helped until a week or so since it’s been so hot and I’m sure there are other client needs that take priority. Spencer also was able to show up earlier than anticipated and walked me through my whole system and showed me what they go through on the diagnostic. Even though this is by far my expertise I felt like a learned a little something. Turns out that I needed a little cleaning and a charge of refrigerant plus he recommended a few products to add to my system that I will be adding at a future time since the way he explained it made perfect sense. In addition, I signed up for the monthly maintenance plan that every homeowner should do to provide the much needed longevity of your A/C system in Texas! Thank you for the promptness Hey There Air and thank you Spencer for the professionalism you showed and the knowledge you shared with me!”